Privacy policy

Privacy Policy – Arabian Carts FZ-LLC

Introduction

Welcome to the Arabian Carts Privacy Policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website, regardless of your location.

Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy explains how Arabian Carts FZ-LLC collects and processes personal data through your use of our website, including when you purchase products, contact us, or subscribe to marketing communications.

Controller

Arabian Carts FZ-LLC is the legal entity responsible for your personal data. In this policy, “Arabian Carts”, “we”, “us”, or “our” refers to Arabian Carts FZ-LLC.

The Data We Collect About You

We may collect and process the following types of personal data:

  • Identity Data such as your name or account username

  • Contact Data such as billing address, delivery address, email address, and phone number

  • Transaction Data such as order details, payment status, and purchase history

  • Technical Data such as IP address, browser type, device information, and time zone

  • Usage Data such as how you interact with our website and pages

  • Marketing Data such as your preferences for receiving promotions

We do not store or process your payment card details directly. Payments are handled securely by third-party payment service providers.

How We Use Your Personal Data

We use your personal data only when legally permitted, including for the following purposes:

  • To process and deliver your orders

  • To manage payments, refunds, and customer support

  • To improve website performance and user experience

  • To send service-related or marketing communications (where consent is provided)

  • To comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience.

Cookies may collect technical and usage data such as browser type, pages visited, and session duration. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary, including:

  • Payment processors for secure transactions

  • Shipping and logistics partners for order delivery

  • Website hosting and analytics providers

  • Marketing and communication platforms

  • Legal or regulatory authorities where required by law

All third parties are required to protect your personal data and use it only for the purposes specified by Arabian Carts.

Children’s Data

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so the information can be removed.

Your Legal Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your personal data

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@arabiancarts.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from accidental loss, misuse, unauthorized access, alteration, or disclosure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or regulatory requirements.

Governing Law

This privacy policy is governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the UAE courts.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how your personal data is handled, please contact us:

Trade Name: Arabian Carts FZ-LLC
Phone: +971 52 654 5091
Email: info@arabiancarts.com
Address: Industrial Area 17, Sharjah SH, United Arab Emirates
VAT No.: 104308439900003
Trade License No.: 7007112