Terms of service

Welcome to Arabian Carts

Thank you for visiting Arabian Carts FZ-LLC. We are dedicated to providing high-quality golf carts, electric vehicles, and related mobility solutions across the United Arab Emirates. These Terms of Service outline the rules, responsibilities, and conditions governing the relationship between you (the customer) and us (the seller).

By accessing our website, placing an order, or purchasing any product from Arabian Carts, you agree to be bound by these Terms of Service.

Our Commitment to You

Premium Products

We supply new, off-road, and non-off-road golf carts, electric vehicles, massage chairs, wheelchairs, and other related products. All units are inspected and tested to meet our quality and safety standards prior to delivery.

Transparent Pricing

All prices displayed are final and transparent. Prices include VAT where applicable, unless stated otherwise in writing. There are no hidden charges.

Reliable Support

From pre-sale consultation to after-sales service, our team is available to support you throughout your purchase journey.

Contact Us:
Phone: +971 52 654 5091
Email: info@arabiancarts.com

What You Can Expect from Us

Product Accuracy

We strive to ensure that all product descriptions, specifications, and images are accurate, including features such as touchscreens, CarPlay, USB ports, suspension types, and accessories. Minor variations in color or appearance may occur due to screen settings or product updates.

Stock & Availability

All products are subject to availability. If an item becomes unavailable after your order is placed, we will contact you promptly to offer an alternative solution or a refund, as applicable.

Secure Payments

We accept secure payment methods, including:

  • Bank Transfer

  • Online Payment Gateways (where available)

All payment transactions are encrypted and processed securely. Arabian Carts does not store customers’ payment card details.

Delivery

We deliver across the UAE. Delivery timelines depend on product availability and delivery location. An estimated delivery schedule will be shared once the order is confirmed.

Your Responsibilities

Accurate Information

You are responsible for providing accurate and up-to-date contact, billing, and delivery information. Arabian Carts shall not be liable for delays or losses caused by incorrect information.

Appropriate Use

Our golf carts and electric vehicles are intended for leisure, utility, and designated-use environments. Customers must operate all vehicles responsibly and in compliance with applicable UAE traffic, safety, and community regulations.

Payment Timing

Orders will be processed only after full payment has been received. Delayed payments may result in delayed delivery or order cancellation.

Returns and Refunds

Returns and refunds are governed strictly by our Return & Refund Policy, which forms an integral part of these Terms of Service.

In summary:

  • Return requests must be raised within 7 days from the date of delivery.

  • Returns are accepted only for approved cases such as manufacturing, electrical, or mechanical defects.

  • Change of mind, color preference, or dissatisfaction after delivery does not qualify for a return.

Please refer to our full Return & Refund Policy for detailed terms and conditions.

Privacy & Data Protection

We are committed to protecting your privacy. Personal and business data collected during transactions is handled securely and used only for order processing, support, and legal compliance.

For complete details, please refer to our Privacy Policy.

Limitation of Liability

Arabian Carts shall not be held liable for indirect, incidental, or consequential damages arising from the use or misuse of products, delays beyond our control, or non-compliance with operating guidelines.

Modifications to Terms

Arabian Carts FZ-LLC reserves the right to amend or update these Terms of Service at any time without prior notice. The latest version will always be available on our website and will apply to all future transactions.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

Contact Information

For any questions regarding these Terms of Service or your order, please contact us:

Trade Name: Arabian Carts FZ-LLC
Phone: +971 52 654 5091
Email: info@arabiancarts.com
Address: Industrial Area 17, Sharjah SH, United Arab Emirates
VAT No.: 104308439900003
Trade License No.: 7007112